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Terms and Conditions of Tellus Power

Welcome to the Terms & Conditions page of Tellus Power. This document will help you understand how you can use our services and what you can expect from us.

Latest update: 17 October 2025

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    Table of contents

  • Introduction
  • TERMS OF USE
  • Common provisions
  • Definitions and legal references

Introduction

These Terms govern

  • the use of Tellus Power, and,
  • any other related Agreement or legal relationship with the Owner

in a legally binding way. Capitalised words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

Tellus Power is provided by:

Tellus Power Europe B.V.
Strevelsweg 700, 303 Unit A9598
3083AS Rotterdam
Netherlands

Owner contact email: [email protected]

TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section apply generally when using Tellus Power.

Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.

Content on Tellus Power

Unless where otherwise specified or clearly recognisable, all content available on Tellus Power is owned or provided by the Owner or its licensors.

The Owner undertakes its utmost effort to ensure that the content provided on Tellus Power infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

Access to external resources

Through Tellus Power Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use

Tellus Power and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of Tellus Power and/or the Service violates no applicable law, regulations or third-party rights.

Common provisions

No Waiver

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw personal data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law.

Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts etc.).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of Tellus Power and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to Tellus Power are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with Tellus Power are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User from the date communicated to Users onwards.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

Contacts

All communications relating to the use of Tellus Power must be sent using the contact information stated in this document.

Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Definitions and legal references

Tellus Power (or this Application)

The property that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Owner (or We)

Indicates the natural person(s) or legal entity that provides Tellus Power and/or the Service to Users.

Service

The service provided by Tellus Power as described in these Terms and on Tellus Power.

Terms

All provisions applicable to the use of Tellus Power and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

User (or You)

Indicates any natural person or legal entity using Tellus Power.

How can we help?

What you can do

Your data

  • Ask us to know and access the information we hold on you
  • Ask us to correct information we hold on you
  • Ask us to be forgotten (delete the information we hold on you)
  • Ask to port your data to another service
  • Manage your privacy preferences

In case of issues

While we strive to create a positive user experience, we understand that issues may occasionally arise between us and our users.
If this is the case, please feel free to contact us.

Contact us

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Tellus Power

Tellus Power Europe B.V.
Strevelsweg 700, 303 Unit A9598
3083AS Rotterdam
Netherlands

Owner contact email: [email protected]

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    Tellus Power Europe B.V.

    Strevelsweg 700 303 a9598 3083 AS Rotterdam, Netherlands

    + 31 10 259 0001

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